We are Writeful Limited, a UK-based book design agency. Our services include cover design, interior formatting, typesetting, and digital publishing support.Business Name: Writeful Limited
Address: 72 Bicester Road, Kidlington, Oxfordshire, OX5 2LF, United Kingdom
Email: info@writeful.me

We may collect:
Website usage data (cookies, IP address)

• Name and contact details
• Project information (e.g. manuscript files, book title)
• Invoicing and payment information (via secure third parties)
• Communications (emails, messages, forms)
• Website usage data (cookies, IP address, browser type)

Your data may be collected when:

• You contact us through our website, email, or social media
• You fill in a project brief or questionnaire
• You make a payment for our services
• You browse our website and accept cookies
• You opt in to receive updates or marketing communications

We use your personal data to:

• Communicate with you about your enquiry or project
• Provide and manage our services
• Issue invoices and process payments
• Meet legal and tax obligations
• Improve our services and website
• Send updates, offers, or newsletters (if you’ve opted in)

Under the UK GDPR, we rely on the following legal bases:

• Performance of a contract – to deliver our design and publishing services
• Legal obligation – to meet financial, legal, or tax requirements
• Legitimate interest – to manage our business and improve services
• Consent – for optional marketing and testimonials

We store personal data securely using encryption and password-protected systems. Access is limited to those who need it to perform their roles.We retain personal and project-related data for up to 7 years for legal and accounting purposes, unless you request deletion earlier (where permitted by law).

We may share your data with trusted third parties, including:

• Payment providers (e.g. Stripe, PayPal)
• Collaborators such as typesetters, editors, or illustrators (only where necessary and under confidentiality terms)
• Legitimate interest – to manage our business and improve services
• Consent – for optional marketing and testimonials

Some of our third-party service providers may operate outside the UK or EEA. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.

Under data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent (where applicable)
• Request data portability
• Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

To exercise any of these rights, please email us at info@writeful.me.

Our website may use cookies and analytics tools (e.g. Google Analytics) to track performance and improve your experience. You can manage or disable cookies via your browser settings.

If you opt in to receive newsletters or promotional emails, we will only contact you occasionally with relevant updates. You can unsubscribe at any time using the link provided in the email or by contacting us directly.

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date. We recommend checking back periodically.

If you have any questions or concerns about this policy or how we handle your data, please get in touch: Email: info@writeful.me
Address: Writeful Limited, 72 Bicester Road, Kidlington, Oxfordshire, OX5 2LF, United Kingdom